Privacy Policy

Credit Wipe Australia ABN 44 629 939 064 – PRIVACY POLICY

Credit Wipe Australia Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website www.creditwipe.com.au (“Site”) or engage with us directly.

By providing your personal information, you consent to our use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or this Site.

Please read this Privacy Policy carefully. You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this Site or any products and services offered on it.

1. Who is collecting your information?

Your information is collected by Credit Wipe Australia Pty Ltd (ABN 44 629 939 064), the operator of this Site and the provider of the services offered through it.

Personal Information: The type of personal information we collect may include is set out on our website.If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2.Why we collect your personal information

We collect your personal information to:

• Contact and communicate with you about our services

• Help you improve your credit position or solve credit-related issues

• Assist you in dealing with credit providers or credit reporting bodies

• Provide customer support and respond to your inquiries

• Improve our website and service offering

• Send marketing materials (where you’ve opted in)

3. Type of information collected

Personal Information: The type of personal information we collect may include is set out on our website.If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy. We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

The types of personal information we may collect include:

• Full name

• Contact information (email, phone, address)

• Date of birth

• Credit file and credit score information

• Financial and employment details

• Any other information requested on our forms or relevant to the services we provide

We may also receive your information from third-party credit reporting agencies or partners. We treat all personal information in line with this policy.

4. Disclosure of personal information

We may disclose personal information for purposes including to provide our services to you, and as required by law.Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding the handling of your personal information.

5. Access to and correction of personal information

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part on customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.

6. Website User Tracking
Credit Wipe Australia uses tracking information to determine areas of our site that performing better than others. We use this information to assess page performance to improve our service to you and other users. We do not associate this information with data about individual’s users.

7. Cookies
This website may place a cookie in the browser files of your computer. The cookie does not contain your personal information, it simply enables us to relate your use of this site to information that you have provided. A cookie cannot read data off your computer’s hard drive or read other cookie files placed on your browser by other sites. You may opt out of cookies by turning them off in your browser. Cookies are used to help improve your experience of our website so we do recommend leaving cookies turned on but it is within your right to refuse this.

8. The authorization of Credit Wipe Australia
By making an application to Credit Wipe Australia you agree to give authority to us to access your consumer and commercial credit information held by a Credit Reporting body on your behalf when requested. The authority you give us includes helping you in dealing with a credit reporting body or credit provider in relation to the services you have sought from us. When we access your file, it is as an access seeker. Your information may be disclosed to third parties if it forms part of the service offered to you.

9. Children
A) We will never knowingly request personally identifiable information from anyone under the age of 18.
B) Credit Wipe Australia does not provide its service to individuals under the age of 18.

10. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

11. Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please send STOP to info@creditwipeaustralia.com.au.

12. How you can opt out

You may opt out of:

• Marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us at info@creditwipe.com.au

• Cookies and tracking by adjusting your browser settings (see Section 6 below)

• Further use of your personal data by withdrawing your consent through a written request

Please note, opting out of certain communications or data use may affect our ability to deliver services to you.

13. Storage and SecurityWe are committed to ensuring that the information you provide is secure.

For any questions or notice, please contact us at:
Credit Wipe Australia ABN: 44 629 939 064
Phone: 1300247030
Address: 154 Varsity Parade, Varsity Lakes, 4227, QLD
Email: info@creditwipeaustralia.com.au